Last Updated: October 09, 2023
Introduction
Thank you for visiting our website. All content on www.walksperia.com reflects our own personal views. Although we endeavor to make sure that our content are well-researched, up-to-date and informative, we make no representations or warranties as to the completeness and accuracy of the content found on www.walksperia.com, or the content we link to. We are not liable for errors, omissions, or changes to the availability of this information. Additionally, we do not provide professional medical, legal, or other advice, and are not responsible for any losses, injuries, or damages that arise from the display or use of this information.
By reading our website content, you agree that you are doing so of your own free will. If you try something we have written about on this site, you are doing it at your own risk.
Please read our Terms and Conditions and Privacy Policy below carefully. Do not continue to use Walksperia’s website if you do not accept all of the stated Terms and Conditions and Privacy Policy. By accessing this website you explicitly accept the Terms and Conditions and Privacy Policy stated here in full.
Our Contact Details
Our website address is: www.walksperia.com.
Our email address is hello@walksperia.com
Your Data
We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This statement only applies to this Website, www.walksperia.com.
What data we collect from you
Personal data means any information capable of identifying you as an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:
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Identity Data – may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
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Contact Data – may include your email address and telephone numbers.
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Technical Data – may include your login data, internet protocol (IP) addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform, and other technology on the devices you use to access this site.
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Usage Data – may include information about how you use our website.
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Marketing and Communications Data – may include your preferences in receiving marketing communications from us and your communication preferences. We collect this data when you voluntarily opt-in by entering your personal details, and confirming the subscription to our newsletter.
How we collect your personal data
We collect data about you through a variety of different methods, which include:
Direct Interactions – When you voluntarily fill in your personal information and data on a form on our website, or by communicating with us via post, phone, email, or otherwise. These interactions include when you:
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Subscribe to our newsletter, service, or publications. Your name and email is collected through the form-fill.
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Submit a contact form. Your name and email is collected through the form-fill.
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Enter a competition, prize draw, promotion, or survey.
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Give us feedback, or send us an email.
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When you purchase one of our Escapes or Coaching Sessions.
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Post a comment on one of our website pages. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Automated technologies or interactions – As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We collect this data by using cookies, server logs and similar technologies.
Third parties or publicly available sources – We may receive personal data about you from various third parties and public sources, such as:
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Analytics providers such as Google based outside the EU.
How we may use your personal data
We may use the information collected in the following ways:
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To operate and maintain the Website;
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To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings and we will only send you that newletter that you have voluntarily opted in to;
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To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
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To respond to your comments or inquiries;
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To provide you with user support;
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To track and measure advertising on the Website;
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To protect, investigate, and deter against unauthorized or illegal activity.
Who we share your data with
We may share your information with third parties when you explicitly authorize us to share your information.
Additionally, this Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies, which can be found on their respective websites.
This Website currently uses the following third-party service providers:
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Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of the cookies. The information generated relating to this website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
How long we retain your data
We’ll only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.
What rights you have over your data
Below you can find the rights you have related to your personal information stored by us:
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at hello@walksperia.com to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to hello@walksperia.com.
Amend – You may contact us at hello@walksperia.com to amend or update your personal information.
Erase – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to hello@walksperia.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.
Sensitive Data
We require your explicit consent when processing your identifying data. This occurs when you submit your details, for example, when you subscribe to our newsletter. If these cases, we’ll always send you a further communication asking for you to confirm your consent to this processing (for example, asking you to confirm your subscription to our newsletter).
That said, we do not and will never collect Sensitive Data about you. This data refers to details about your race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data, or criminal convictions or offenses.
At no time should you submit sensitive personal information to the Website. This includes your social security number (or social security number equivalent) , information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Cookies Statement
We employ the use of cookies. By using Walksperia’s website you consent to the use of cookies in accordance with Walksperia’s privacy policy. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those individuals visiting.
Walksperia uses both “session” and “persistent” cookies.
Session cookies – These are deleted from your computer as soon as you close your browser, and help us to keep track of you while you navigate our site, increase web security and prevent fraud.
Persistent cookies – These will remain stored on your computer until you delete them, or they reach their specific expiry date. Persistent cookies help our website to recognize you when you visit, and keep track of your preferences when using our website. It’s all about helping to provide you with the best user experience, tailored to you!
Cancellation Policy
Our cancellation policy makes it as easy as possible to change your Escape to different dates. Even in uncertain times, you can rely on us to provide flexibility so you can book your Escape with confidence. Below you will find all options to choose either a refund or future Escape credit based on your cancellation date. If you have any doubts, just contact us at hello@walksperia.com.
More Than 120 Days - No cancellation Fee. Full refund.
120-91 Days - Cancellation fee of 40% of your deposit, remaining value refunded.
90-31 Days - Cancellation fee of 60% of your deposit, remaining value refunded.
30 Days of Less - Cancellation fee of 100% of trip price. No refunds.
Our Future Escape credit never expires and can be transferred to any other Escapes, future dates or even other guests. Please note that the price for future tours might differ, due to external or internal cost increases of our tours.
If Walksperia decides to cancel a Escape:
Walksperia does not typically cancel a Escape once it is guaranteed. If Walksperia cancels a Escape we will transfer all your credit with us for you to use as future Escape credit, which does not expire. In the event of cancellation, Walksperia is not responsible for any loss incurred for non-refundable travel costs.
Exceptions:
We do not make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism.
Contact information
At any time, please contact us at hello@walksperia.com for questions related to this Privacy Policy and Terms and Conditions.